Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website, products, and services provided by Corcent LLC ("Corcent," "we," "us," or "our"), including our technology support, cloud workspace, and related offerings (collectively, the "Services").

By accessing or using our website or Services, or by opting in to receive text messages from us, you agree to be bound by these Terms. If you do not agree, do not use our Services or enroll in our messaging program.

1. About Corcent

Corcent LLC provides business technology consulting, computer support, cloud workspace computing, network management, and related IT solutions. Our principal place of business is:

Corcent LLC
81 Mill Street
Gahanna, Ohio USA
Phone: 614-CORCENT (614-289-8000)
Email: support@corcent.com

2. Use of the Website and Services

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Services in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems, accounts, or data
  • Interfere with or disrupt the integrity or performance of the Services
  • Transmit malware, spam, or other harmful code
  • Misrepresent your identity or affiliation when contacting us

We reserve the right to suspend or terminate access to the Services for any user who violates these Terms.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Corcent LLC or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written permission.

4. SMS / Text Messaging Terms (10DLC Compliance)

This section describes the Corcent Messaging Program and applies to anyone who opts in to receive text (SMS) messages from Corcent.

Program Name

Corcent Messaging Program (operated by Corcent LLC, also known as CORCENT).

Program Description

By opting in, you consent to receive informational and transactional text messages from Corcent related to:

  • Customer support and service requests
  • Appointment reminders and scheduling
  • Account or service status notifications
  • Technology assessment follow-ups
  • Other service-related communications you request

Messages are sent from or on behalf of Corcent using a 10-digit long code (10DLC) or other approved messaging channels.

Message Frequency

Message frequency varies. You may receive messages as needed based on your support requests, appointments, or service activity. We do not send a fixed number of messages per month; frequency depends on your interactions with us.

Message and Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data rates will apply to any messages you send or receive. Corcent does not charge a fee for the messaging program itself.

Opt-Out Instructions

You may opt out of the Corcent Messaging Program at any time by texting STOP to the number from which you received messages (or to 614-289-8000). After you send STOP, you will receive a confirmation message and will no longer receive further texts from that program, except for a final confirmation if required. You may opt back in at any time by following our published opt-in methods or contacting us.

Help / Customer Care

For help with the messaging program, text HELP to the number from which you received messages, or contact us:

Consent and Opt-In

Participation in the Corcent Messaging Program is voluntary. You must provide affirmative consent (opt-in) to receive text messages. Providing a phone number alone does not constitute consent to marketing messages. Consent is not a condition of purchasing any goods or services from Corcent.

We will not share your mobile opt-in or consent status with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers who assist us in delivering messages (for example, messaging platform providers and carriers), solely to operate the program.

Privacy

Your use of the messaging program is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information, including mobile numbers.

5. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Services or opting into messaging, you acknowledge that you have read our Privacy Policy.

6. Disclaimer of Warranties

The website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Corcent disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

7. Limitation of Liability

To the maximum extent permitted by law, Corcent LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the website or Services, whether based on warranty, contract, tort, or any other legal theory.

8. Indemnification

You agree to indemnify and hold harmless Corcent LLC and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another party.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Accessing third-party sites is at your own risk.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page. Your continued use of the website or Services after changes are posted constitutes acceptance of the revised Terms. For material changes to the messaging program, we will provide notice consistent with applicable law and carrier requirements.

11. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Franklin County, Ohio.

12. Contact Us

If you have questions about these Terms and Conditions or the Corcent Messaging Program, contact us:

Corcent LLC
81 Mill Street
Gahanna, Ohio USA
Email: support@corcent.com
Phone: 614-CORCENT (614-289-8000)

CORCENT

81 Mill Street
Gahanna Ohio USA

614-CORCENT

support@corcent.com